This book aims to tell the audience about the hidden qualities of influential people. It does so by saying that there are two characteristics of influential people – strength and warmth – which have to balance out to make a person highly influential. There are many different qualities of strength and warmth, which are explained in the book. These qualities are either non-verbal or verbal; things such as tone of voice, online reputation, and body language. The authors – John Neffinger and Matthew Kohut - are founding partners in KNP Communications, which specialises in preparing speakers for high-stakes audiences. They Read more

There are many communication characteristics that differentiate things like getting credited for something, being confident, and asking questions. We speak in ways our culture has conventionalised and expect certain types of responses. These are ‘conversational rituals’, and they can vary from one conversation to another. Common types of conversational rituals are apologising, giving feedback, or giving compliments. When receiving feedback, for example, you expect others not to attack your character. Similarly, when giving feedback you should do your best to mitigate any criticism. You can a use technique such as giving praise to mitigate any criticism. However, people have different Read more

Dawna Markova has a Ph.D. in Cognitive Neuroscience and Education. She is the CEO emeritus of Professional Thinking Partners, an organisation that teaches collaborative thinking to CEOs and senior executives around the world. She is a former senior affiliate of the Society for Organisational Learning. Angie McArthur is the CEO of Professional Thinking Partners and co-founder of SmartWired and the Smart Parenting Revolution. She is an expert in communication and learning styles and has developed strategies for authors, corporations, CEOs, and the ongoing Executive Champions’ Workshop. She also spearheaded the Worldwide Women’s Web, a 2001 research initiative to support developing Read more

Roger Connors is a management consultant and author. He cofounded Partners In Leadership, an international management consulting and training company, specialising in workplace accountability. He has completed a Bachelors of Science in Accounting and an MBA. He has many years’ experience and good credibility for workplace accountability. His aim in this book is to teach people how to change the culture of an organisation for the better. This resource would benefit anyone who works in a leadership role within an organisation/company. Define your company goals and a strategy to reach them. The results pyramid is made up of experiences at Read more

Herminia Ibarra is an expert on professional and leadership development. She is the Cora Chaired Professor of Leadership and Learning, and Professor of Organisational Behaviour at INSEAD. She has also served at the Harvard Business School faculty for thirteen years. Thinkers 50 ranked Ibarra #8 among the most influential business gurus in the world. As the author of Act like a leader, think like a leader, her target readership is anyone who is employed in a leadership position, such as a CEO or a Manager. It is also aimed at entrepreneurs and business people who want to climb up the Read more

Mark Robilliard and Peter Frampton are the founders of Accounting Comes Alive International, an education organisation that teaches accounting and business literacy around the world. They are certified accountants who qualified while working at KPMG, the 'Big 4' international accounting firm. Peter and Mark work with Accounting Comes Alive's licensed trainers to serve leading corporations, not for profit organisations and universities promoting accounting literacy. They operate in North America, Europe, Africa, Asia and Australia. The standpoint of the author is to facilitate the learning of accounting principles. The target readership is anyone who is interested in understanding accounting, from high Read more

Stephen Richards Covey was an educator, writer, speaker, author, businessman, and academic. He earned a Bachelor of Science degree in business administration, an MBA, and a Doctor of Religious Education (DRE). Covey was a professor at the Marriott School of Management at Brigham Young University for several years, helping to establish the Master of Organisational Behaviour program, which has since been merged into the MBA program. Covey built a huge training and consultancy products and services business - Franklin Covey. Stephen Covey at one time or other also consulted with and provided training services to most of the world's leading Read more

Marshall Goldsmith has earned a degree in mathematical economics, an MBA and a PhD. He is a leadership coach who coaches successful leaders and helps them get even better. Dr. Marshall Goldsmith was recognised as the #1 Leadership Thinker in the World and was one of the top 5 Management Thinkers in 2015. The target readership of this book is aimed primarily at senior corporate professionals with the aim of making a lasting positive change in their behaviour. I learnt about situational leadership: the differences between directing, coaching, supporting and delegating. The wheel of behavioural change (change or keep the Read more

James Webb Young was an American advertising executive who became First Chairman of The Advertising Council. He was inducted in the American Advertising Federation Hall of Fame. The background of Young is relevant to the book in that he has had a life-time of experience in generating ideas for ads. His standpoint is to teach people how to generate ideas, and his target readership is entrepreneurs, business owners, and other reader whose life involves being creative. Methods and principles in this book need to be understood first. Here are the two principles you must understand: An idea is nothing more Read more